Most software problems announce themselves through a support call. Something stopped working, a user noticed, someone picked up the phone.
Watchpost changes that sequence. Because WMSi continuously reports its own health back to us, we typically know about an issue before anyone on your floor does — and in many cases, before it has any visible impact on operations at all.
Disk trending in the wrong direction. A backup that ran later than expected. An Acumatica sync error accumulating quietly in the background. These are the things that become problems if nobody catches them early. Watchpost catches them.
Automatic alerts when anything falls outside expected bounds.
Disk usage, memory, database size, and service status — reported every ten minutes. We know if a service goes down before your team picks up a scanner.
Both daily base backup age and continuous WAL archiving status are tracked. We monitor the true recovery point — not just whether a backup ran, but how current the archive is right now.
Sync errors, failed transmissions, and webhook queue depth are tracked continuously. If the connection between WMSi and Acumatica develops a problem, we see it accumulating before it impacts operations.
Stuck sessions, offline printers, SLA-breached orders, and inventory anomalies surface automatically — the operational issues that are easy to miss until they compound into something bigger.
Eight automated data integrity assertions run every night. Negative balances, orphaned records, stale sessions, stuck transmissions — each check passes or fails with a clear result, reported to us automatically.
Every settings change — who made it, what it was, when it happened — is recorded and reported. When something behaves differently, the audit trail answers the first question: what changed?
No configuration required. No agent to install. No dashboard for you to check.
When you deploy WMSi for a customer, Watchpost is part of what you're delivering. Every installation you put in the field is one you have eyes on — without manual check-ins, without waiting for a support ticket, and without depending on the customer to tell you something is wrong.
That's a fundamentally different support posture than anything else in the Acumatica WMS space.
Service down, disk critical, backup overdue — alerts fire within minutes. No polling window. No delayed discovery.
Every signal, every error, every configuration change — per customer — in a single support view. Walk into every interaction already informed.
Every customer VM reports its current version. You always know who is current and who needs an update — without logging into anything.
We'll walk through what Watchpost sees on an active WMSi installation — services, backup status, sync health, and nightly integrity results — in real time. No slides.